The Nedbank Chatbot known as Ned is an informational Chatbot that helps clients to easily find individual or Business related banking information. Ned provides immediate feedback with AI functionality that was designed to mimic an emotive human response. Ned currently lives on Facebook and is eager to help.

Our involvement

Laptop screens of the Nedbank Chatbot desktop platform.

Our involvement

  • Product design & prototyping.
  • Development of an AI Orchestration Layer that controls all interactions in and around the platform.
  • Ongoing enhancement and product support.
Laptop screens of the Nedbank Chatbot desktop platform.