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Technical Product Owner

The technical product owner is responsible for the successful delivery of high-quality products, assisting clients with requirements analysis, project management and support. The technical product owner will also coordinate multiple projects across brands and clients. This role requires a deep understanding of both technical aspects and user needs, and a commitment to delivering high-quality, customer-centric software solutions while managing risks and fostering a culture of continuous improvement.

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Skills & requirements

01.
EXPERIENCE AND SKILLSET:

The position will require someone with at least 2+ years of experience as a technical product owner/ project manager/ business analyst in the tech industry. A qualification in project management, Information Systems, or a related field would be advantageous.

Excellent grasp of ticket writing, agile delivery and business analysis processes. 

Technical acumen is a must for this role, and successful candidates will need to illustrate a thorough understanding of software systems.

02.
WHAT YOU WILL DO:

Document Product Requirements

  • Elicit requirements from project stakeholders
  • Understand and illustrate requirements by producing relevant artefacts, including context diagrams, process flows, data flows, C4 diagrams and other relevant artefacts
  • Document the impact of requirements on the high-level architecture of systems
  • Analyse software documentation (e.g. API documentation) 
  • Understand and communicate a software system's technical stack at a high level.
  • Clearly define project context deliverables and outcomes
  • Write comprehensive user stories and acceptance criteria

Manage Development Projects

  • You will work closely with our developers and Scrum Master to produce time estimates for project work.
  • Plan & Manage iterations.
  • Manage quality output
  • Ensure the development work runs smoothly
  • Coordinate development iterations across all project teams

Manage client relationships

  • Our technical product owners run professional meetings with product stakeholders, build trusting relationships with clients and manage stakeholder expectations.

Manage Product Lifecycle

  • You will be required to work with customers in the ongoing enhancement and improvement of the product and provide input into product direction and strategy.
  • Manage product support by guiding operational processes as required.
03.
WHAT YOU WILL WORK WITH:

Jira

Google Analytics

Design Thinking Methodologies

Scrum Framework

Quicksite or similar data tools

04.
THE IDEAL PRODUCT OWNER WOULD BE:

A collaborative team player 

Someone with sound emotional intelligence

A critical thinker and natural problem solver

Organised and able to work under pressure

Multi-skilled with varied experience

Professional with the ability to communicate at all levels of the organisation

Familiar with technical and business acumen 

Benefits

Flexible Working Opportunities
Unlimited Growth Opportunities
Access To Online Learning
Employee Assistance Programme
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