Skills & requirements
- 3 years experience leading manual and automated test/quality assurance teams will be an advantage.
- Extensive knowledge and experience with continuous integration tools.
- Experience with writing UI automation tests for web and mobile applications.
- Experience with API automation testing.
- Experience with test case management platforms.
- Proven experience in QA leadership, with a strong focus on automation frameworks and best practices.
- Strong knowledge of software testing methodologies, SDLC, and Agile frameworks.
- Experience in mentoring, coaching, and developing QA teams to ensure high performance
A bonus would be:
- A tertiary qualification in Computer Science or an equivalent.
- Knowledge of security standards, penetration and performance testing.
- ISTQB/ISEB qualification
Quality System Management
Implementing, and maintaining a comprehensive quality management system (QMS) to meet company needs and regulatory requirements.
Process Design and Improvement
Implementing processes for quality assurance and control, continuous improvement, and root cause analysis.
Compliance Monitoring
Ensuring company products or services comply with internal standards and external regulatory requirements.
Auditing
Planning, conducting, and managing internal and external audits to evaluate the effectiveness of the QMS.
Risk Management
Identifying potential quality risks and creating strategic mitigation plans.
Growth-focused Development
Empowering employees through training in quality standards, protocols, and improvement methodologies.
Data Analysis & Reporting
Analyzing quality metrics and data to identify trends, issues, and opportunities for improvement, quantify this data for improved leadership decision-making.
Quality Inspection
Overseeing regular inspections and tests of products/services/processes to ensure adherence to quality standards.
Product Development Support
Working with product development teams to ensure quality is built in from the beginning.
Documentation
Developing and maintaining quality documentation such as quality manuals, quality procedures, quality plans, etc.
Team Leadership
Leading and developing the quality assurance team, including setting objectives, providing feedback, and managing performance.
Communication
Communicating quality standards and guidelines to all relevant departments, staff, suppliers and contractors.
- Drives alignment
- Strong decision-making capability
- Process thinking focused
- Enthusiastic about mentoring
- Strategic awareness
- Focused on building strong relationships
- Open to seeking and receiving feedback