Python, iOS & Android Development | Byte Orbit

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Skills &
requirements



The position will require someone with at least 2 - 4 years experience as a customer experience consultant in the tech industry, as well as amazing communication and listening skills as you will be required to work in a pressurised, technical environment. A qualification (Certificate, Diploma or Degree) in customer experience or anything related would be to your advantage.

You will be responsible for ensuring high quality and consistent customer support while monitoring and responding to incoming queries.

Preparing monthly reports on relevant support and customer experience statistics will be expected while suggesting enhancements to the customer experience process and recommend product improvements and changes

Our brand bible is of most importance and you will need to assist in managing the reputation of this amazing brand. Ensure that all queries regarding the brand is resolved quickly and effectively.

The perfect candidate for this position will need to be a collaborative team player, with critical thinking abilities, highly organised and able to work well under pressure.

The position will require someone with at least 2 - 4 years experience as a customer experience consultant in the tech industry, as well as amazing communication and listening skills as you will be required to work in a pressurised, technical environment. A qualification (Certificate, Diploma or Degree) in customer experience or anything related would be to your advantage.

You will be responsible for ensuring high quality and consistent customer support while monitoring and responding to incoming queries.

Preparing monthly reports on relevant support and customer experience statistics will be expected while suggesting enhancements to the customer experience process and recommend product improvements and changes

Our brand bible is of most importance and you will need to assist in managing the reputation of this amazing brand. Ensure that all queries regarding the brand is resolved quickly and effectively.

The perfect candidate for this position will need to be a collaborative team player, with critical thinking abilities, highly organised and able to work well under pressure.